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Vets in Practice
by Sharon Eastwood
Looks at the feasibility of a Veterinary
Practice expanding the equine facilities, to offer an improved service
to its customer base.
Part I looks at the nature of the research process, setting out
how the dissertation subject was chosen, the aims and objectives
and an examination of the purpose of a literature review. The learning
process examines how we learn by looking at David Kolb's Experiential
Learning Cycle and the Learning Styles put forward by Honey and
Mumford. Discourse analysis is examined in order to understand how
we know what we know, by reference to our experience and values.
Part II looks at the theory of research setting out the approaches
and strategies available, specifically with reference to Business
Management research. The research for this project is primarily
positivist in nature, applied to a specific intrinsic case study,
acknowledging the phenomenological aspects and the influence of
individuals within the process. Data collection within the project
was carried out using postal questionnaires and informal interviews
together with practical work experience within the Veterinary Practice.
This section looks at the alternative methods of data collection
and the detailed process of designing a questionnaire. Results from
the questionnaires are presented in summary form, with comparison
to the BETA survey carried out in 1999, wherever possible.
Part III looks at Business Management Theory underpinning the practice
of business management, by examining the literature available. This
involves looking at Business Strategy, Marketing, Change Management
and the preparation of a Business Plan. The two industries, which
affect the business, and form part of the external environment within
which it operates, are the Equine Industry and the Veterinary Industry.
These are examined looking at the history and the issues being faced.
Self Reflection looks at the limitations and process of the dissertation
together with further developments, which could be followed, from
a personal point of view.
Part IV is the actual Business Proposal for Woodlands Veterinary
Clinic, which was prepared on the basis of a stand alone consultancy
document and is not available for general perusal due to the confidential
nature of its contents.
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